Terms and Conditions of the

Binational Club

By accessing and using our services as a member of Binational Club, you accept the terms and conditions set forth in this document. We recommend that you read them carefully before using any of the benefits provided by the program.

Conditions of Use

The Benefit Membership must be presented at the time of service in order for discounts to be applied.

Membership is strictly personal and cannot be transferred to third parties who are not registered as beneficiaries.

Each member registered in the family mode must present his/her ID when using it if he/she is of legal age. For minors, a responsible adult must present the corresponding identification. A person of legal age is considered to be 18 years old or older.

Data Privacy Policy

The hospital guarantees the security of members' personal data.

All information collected will be protected in accordance with the Federal Law for the Protection of Personal Data in Possession of Individuals and will not be shared with third parties without the member's consent.

Modifications

The staff in charge of Binational Club reserves the right to modify the benefits and terms of membership, informing members at least 2 weeks in advance.

Responsible Behavior

The use of membership implies a commitment to honesty and respect in the use of hospital services.

Periodic Review

An annual review of the benefits and services offered will be carried out to ensure that they meet the expectations of quality, service and location, making the processes more efficient for the benefit of the members.

Site Usage

Access to and use of this website is subject to applicable laws and regulations. You agree to use the site only for lawful purposes and in accordance with the Terms and Conditions set forth. You may not take any action that could damage, disable or interfere with the operation of the site.

Intellectual Property

All content available on the website, including text, graphics, logos, images, videos and software, is protected by copyright, trademark and other intellectual property laws. Users may not copy, reproduce, distribute, modify or use the content without proper written authorization from Binational Club.

Privacy Policy

We are committed to protecting the privacy of our users. Any personal information provided by you will be treated with the utmost confidentiality and in accordance with our Privacy Policy, which is available on the site. Your information will not be shared with third parties without your consent, except as required by law.

Cookies Policy

This website uses cookies to improve the user experience, personalize content and ads, and analyze traffic. By using our site, you consent to the use of cookies in accordance with our Cookie Policy. For more details on how we use cookies and how you can manage them, please see our policy.

Cookies

Cookies are small text files that are stored on your device when you visit our website. We use cookies to remember your preferences, improve your browsing experience and perform statistical analysis. You have the option to accept or decline cookies through your browser settings, although this may affect the functionality of the site.

Access and Use of the Site

We reserve the right to suspend or restrict access to this site at any time, for any reason, including maintenance, upgrades or security reasons. Access to certain services may be restricted to registered members or users who meet specific requirements set forth elsewhere on this site.

Frequently Asked Questions

The Benefits Membership is an exclusive Excel Group program designed to offer special benefits to our frequent patients. Through this membership, affiliates can access benefits and preferential rates on a variety of medical and wellness services.

Members can enjoy benefits on general medical consultations, specialists, wellness procedures, dental evaluations, and laboratory and imaging studies. They also receive a welcome kit and priority appointment scheduling.

Individual Plan: $75 USD per year.Family Plan: $150 USD per year (includes up to 4 members of the same family).Additional Membership: If the four-person family package is not sufficient, additional family members can be added, offering more benefits to large family groups for a cost of $50 (cost per unit).

Registration can be done at the Outpatient Clinic or at the Care Module. You only need to fill out an application form, present an official ID, make the corresponding payment and have your photo taken for membership. Our staff will be available to help you throughout the process.

The welcome kit is provided upon completion of the registration process. This kit includes your membership, an informative brochure about membership benefits and details, and some additional surprises as a token of our appreciation.

Membership is not transferable to others and, due to the associated benefits and discounts, is non-refundable. However, if you have any special concerns, we recommend that you speak to our customer service team to discuss possible solutions.

Membership is activated immediately upon completion of the registration and payment process. From that moment on, you can start using the benefits and discounts.